At Gothilo, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our e-commerce platform.
1. Information We Collect
When you use Gothilo, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment details (e.g., credit card information).
- Account Information: Login credentials, account preferences, and purchase history.
- Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our website (e.g., pages visited, items clicked).
- Cookies and Tracking Technologies: Small data files to enhance your experience by remembering your preferences and personalizing content.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Process Orders: Ensure accurate order fulfillment, shipping, and delivery.
- Customer Support: Respond to inquiries, process returns or exchanges, and provide assistance.
- Personalization: Offer tailored product recommendations and promotions based on your preferences.
- Marketing: Send newsletters, special offers, and updates if you opt in for such communications.
- Analytics: Improve our website’s performance, design, and functionality.
- Security: Detect and prevent fraudulent activity, unauthorized access, or any misuse of our platform.
3. Sharing Your Information
Gothilo respects your privacy and does not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting with payment processing, shipping, marketing, and analytics.
- Legal Authorities: In compliance with applicable laws or in response to valid legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking
We use cookies and similar technologies to:
Enhance user experience.
Provide personalized recommendations.
Analyze website performance and user behavior.
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.
5. Data Security
We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and regular monitoring. While we take every precaution, no online system is completely secure.
6. Your Rights
As a Gothilo customer, you have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request details on how your data is processed.
To exercise your rights, contact us atsupport@gothilostyles.com
7. Children’s Privacy
Gothilo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@gothilostyles.com
Phone: +91 932 101 0599
Address: Malad west Mumbai Maharashtra
Thank you for trusting Gothilo. Your privacy matters to us, and we are committed to safeguarding your personal information.
