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FAQ's
Frequantly Asked Question
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Where do you Ship ?
We ship Everywhere in India . Delivery times may vary based on your location, but we ensure all orders are tracked for a We deliver in 7-9 business days pan India.
What payment methods do you accept?
We accept all major credit/debit cards and other secure payment methods. Rest assured, your transactions are fully encrypted for safety.For COD please contact or Whatsapp as on 9321010599.
How do I choose the right size?
We get it, sizing is not always quite as straightforward when shopping online. Don't worry, we got you.
If unsure of sizing, please select the size you believe you are closest to and then include your measurements (bust, waist, hip, height) in the order note section of the cart page and we will double check that the size you selected is correct and/or if you need any customizations made from our base size.
If you still have questions, don't hesitate to call us on our customer support number or connect us on WhatsApp for prompt assistance. You can also email at support@gothilostyles.com for a sizing recommendation.
What kind of Customization do you offer?
We offer customizations to any of our base styles.None of us fit neatly into one size from head-to-toe, so we offer fit customization at no extra cost. Our made-for-you approach gives you the freedom to alter pieces for that just-right fit
§ *lengthening/ shortening garment inseam, outfit length, sleeve length, etc
§ *customizing garment shape to body measurements ,adding/ removing sleeves
§ *customizing the outfit in any other color from our website color palette
Do you Charge extra for Customization ?
No. Everyone deserves to have great fitting clothing and we believe it is worth the extra effort.
The only time we would have to charge extra is if the customization required substantially more material or extra craftsmanship or color customization required. Kindly connect us on our customercare WhatsApp number for all kind of customised orders.
Can I return or exchange an item?
We offer hassle-free exchanges /replacement options within 30 days of delivery .Visit our Returns Policy for step-by-step instructions
What is the delivery timeline?
We are made to order brand and your order is taken in process as soon as it is ordered. We take 7-9 business days to dispatch the order.Your patience will surely be worth it
How can I contact customer support?
Email: support@gothilostyle.com
WhatsApp Chat: Available on our website Monday–Saturday, 10 AM–7 PM (IST).
Customer Support Numbers: +91 9321010599
Do you have a first time purchase discount code?
We appreciate your interest as a first-time buyer at Gothilo. To thank you for joining us, we invite you to sign up. By doing so, you will receive a one-time discount code PADHARO20 that can be used at checkout for your first purchase. It's our way of welcoming you to our family and making your initial experience with us even more special. Keep an eye on your inbox for the exclusive code!